1. About Us
Between Stitches is a small crochet business based in Kraków, Poland. We offer handmade, high-quality crochet items crafted with care and creativity. Every piece is designed and made by hand, making each one unique. Our goal is to bring warmth, charm, and a touch of craftsmanship to your everyday life.

2. Orders & Payments
All prices are listed in PLN and include applicable VAT unless stated otherwise.
Payments are processed securely via [your payment gateways: e.g., PayPal, Stripe, bank transfer].
Orders are confirmed once payment has been successfully received.

3. Product Information
Each item is handcrafted and may differ slightly in color or shape, which adds to its uniqueness.
Availability is not guaranteed until your order is confirmed.
Some items may be part of limited editions or seasonal collections.

4. Shipping & Delivery
We currently ship within Poland and selected EU countries.
Delivery times vary depending on the destination but typically range from 2–10 business days.
Between Stitches is not responsible for delays due to customs or local postal services.

5. Returns & Refunds
Unused items can be returned within 14 days of delivery.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
To initiate a return, contact us at [your support email] with your order number and reason.
Refunds are issued within 7 days of receiving the returned product.

6. Intellectual Property
All content, photos, designs, and products featured on this site are the property of Between Stitches.
Reproduction, distribution, or unauthorized use is not permitted without written permission.

7. Collaborations
We occasionally work with artists and crafters for limited edition items.
All collaborations are fairly credited, and creators retain rights to their original designs unless otherwise agreed.

8. Privacy Policy
We only collect personal data necessary to process your orders and improve our service.
We do not sell or share your information with third parties, except where required by law.
For more details, please see our full Privacy Policy.

9. Contact Us
Have questions about a product, order, or collaboration?

Email: betweenstitches@customer_service.com
Location: Kraków, Poland

10. Final Provisions
Between Stitches reserves the right to update these Terms & Conditions at any time.
Changes will be posted on this page and are effective immediately.
By continuing to use our website, you agree to the current version of these terms.